Category: NEWS

Good day!

We would like to inform you about No Operation Schedule on Reactivation during upcoming Obon Summer Holiday 2020.

Due to the carrier holiday schedule, Reactivation Operation will be CLOSE between August 6th(Thursday) and August 16(Sunday).

For those who has internet deactivated, please make a payment by August 5th in order to reactivate the internet connection before the no operation period above starts.

For other operations: Sales/CS will be open as slower operation. Please leave a message at messenger or viber. So we will reply to you within 1 business day.

Subscription Status Check Site >>> Search Smartpit Link

Online Order Site >>> Web Order Link

Best Regards,

Good Branch

Starting from August 2020, mobile carrier will limit data usage to 100GB for all the plans including 100GB/150GB/300GB plan. The reason is that carrier has difficulty maintaining large data service due to the COVID virus that causes many people become remote workers and students who need more data usage.

We are sorry for the unexpected and unavoidable situation that will bring inconvenience to users.

Currently, it is uncertain when normal data usage service will be returned, but speed will be back in the beginning of August for those who use GB WiFi/Sim and experience restricted speed situation in this month.

We try our best to provide better service to you all. We hope Corona situation will get better and bring back normal life.

Thank you for understanding.

Best,
Good Branch

営業時間変更について / About Our Operation Hours

弊社、グッドブランチ株式会社では、コロナウイルスの影響の下、当分の間、下記のスケジュールにて営業させていただきます。

Good Branch Inc. will change the operation days and hours as below for a while due to the Covad-19 influence.

平日、12時-17時　／　土日、休業

Open from 12pm to 5pm during weekday and closed on Saturday & Sunday

何卒、ご理解ご協力お願い申し上げます。

Thank you for your understanding and cooperations.

グッドブランチ株式会社

Good Branch Inc.

Good day!

We would like to inform you about Reactivation Operation Schedule during upcoming Golden Week 2020.

Reactivation Operation will be close between April 28(Tues) and May 6(Wed), so from May 7(Thu), it will be started again.

For other operations: Sales/CS will be open as slower operation. Please leave a message at messenger or viber. So we will reply to you within 1 business day.

Please check your subscription status at: Search Smartpit Link

Best Regards,

Good Branch

Due to the no operation of providers in New Year 2020, Reactivation & Deactivation cannot be executed until January 6th.

We will be able to start again with operations above from January 7th, 2020. Please understand and contact our facebook acct regarding this matter.

Thank you for your understanding.

God bless you richly without limit in 2020.

Good Branch CS